GET CLARITY
CRM health review
Understand a recurring issue or an environment that has become difficult to change.
- An agreed review focus
- Technical findings and priorities
- A recommended next step Discuss a health review
DYNAMICS 365 CE & POWER PLATFORM
Better connected.
Built for business.
InvertedBits helps businesses implement, connect and improve Dynamics 365 and Power Platform with practical automation, reliable data and structured delivery.
New implementations · Ongoing improvement · Partner delivery
CONNECTED BY DESIGNCRM / APPS / DATA
YOUR MICROSOFT
BUSINESS APPLICATIONS
OUR SERVICES
Microsoft expertise.
Built around your business.
From customer engagement and business apps to integrations, data and support. Explore the service that fits your next priority.
CUSTOMER ENGAGEMENT
Dynamics 365 CE
CRM that fits the way you work.
Explore service
APPS & AUTOMATION
Power Platform
Less manual work. Better everyday tools.
Explore serviceINTEGRATION
Azure & CRM integrations
Connected systems. Clear ownership.
Explore service
DATA & MODERNIZATION
CRM data migration
Keep every relationship in view.
Explore service
INSIGHT
Power BI & reporting
A clearer view of your business.
Explore service
CONTINUOUS IMPROVEMENT
Support & solution health
A healthier platform. A calmer release.
Explore serviceSTART WITH WHAT IS SLOWING YOU DOWN
Where does your team
need progress?
A useful engagement begins with a specific business problem.
01
The same issue keeps returning.
Find the underlying cause and agree a targeted fix.
Start with an investigation 02The improvement backlog keeps growing.
Agree priorities and the capacity needed to move work forward.
Explore ongoing support 03Systems are creating extra manual work.
Review how information moves and where the handoffs break down.
Connect your systems 04The data is difficult to trust.
Investigate missing relationships, duplicates and inconsistent records.
Review the dataTHREE WAYS TO START
A clear offer.
An agreed next step.
Choose the engagement that fits your current priority. Scope, capacity and commercial terms are agreed together.
DELIVER A CHANGE
Focused project delivery
Implement a new solution, connect a system or deliver a defined improvement.
- Scope and acceptance criteria
- Implementation and validation
- Release support and handover Discuss your project
KEEP IMPROVING
Ongoing CRM support
Work through recurring issues and an improvement backlog with agreed priorities.
- Agreed priorities and capacity
- Technical fixes and enhancements
- A regular review of progress Discuss ongoing support
WHO WE HELP
For the people
responsible for
making it work.
InvertedBits supports business teams, application owners and delivery partners with consulting, development and ongoing improvement across the Microsoft business application landscape.
About InvertedBitsBUSINESS & OPERATIONS TEAMS
Make daily work easier.
Improve sales and service processes, reduce repeated data entry and clarify the information people need.
IT & APPLICATION OWNERS
Bring the platform into focus.
Address recurring issues, data quality, integrations and the technical debt affecting your environment.
DELIVERY PARTNERS
Add focused delivery capacity.
Bring technical consulting and development into an existing project, with responsibilities and handovers agreed upfront.
BUSINESS SOLUTIONS
Start with the outcome.
Connect the right capabilities.
Bring customer processes, business applications and data together around the way your organization needs to work.
SALES & CUSTOMER SERVICE
A connected customer journey.
Bring sales, service and customer information into a more consistent way of working.
Explore the solutionAPPS, AUTOMATION & DATA
Less friction between systems.
Replace repeated data entry and disconnected handoffs with purposeful automation.
Explore the solutionSUPPORT & CONTINUOUS IMPROVEMENT
A platform that can keep evolving.
Plan improvements, manage changes and keep your Microsoft applications maintainable.
Explore the solutionWHAT HAPPENS NEXT
A practical route
from conversation to delivery.
- 01 / CONVERSATION
Start with the challenge.
Discuss your environment, business impact and the outcome you want.
- 02 / SCOPE
Agree the next step.
Define the work, dependencies, deliverables and commercial terms.
- 03 / DELIVERY
Make progress visible.
Implement and validate changes against the agreed scope and priorities.
- 04 / REVIEW
Keep the handover clear.
Review the result, document the changes and agree any further work.
Can we start with a single issue?
Yes. A focused review or technical investigation can be a useful starting point. We agree the problem, available evidence and expected deliverable before expanding the scope.
How does ongoing support work?
We agree the priorities, available delivery capacity and a review rhythm around your backlog. Monthly arrangements can be discussed; coverage, response expectations and commercial terms are agreed in the proposal.
Can you work alongside our existing partner?
Yes. We can contribute to an internal team or a delivery partner’s project, with clear ownership of the work and an agreed process for communication, testing and releases.
What happens after the first conversation?
We identify whether the next step is a focused investigation, a defined project or ongoing support. Any deeper technical review and delivery work is scoped and agreed separately.
How is the work priced?
Pricing depends on the environment, access, dependencies, deliverables and required capacity. We clarify those points and agree the scope and commercial terms before delivery work begins.
START WITH YOUR PRIORITY
Bring one challenge. Leave with a clearer next step.
Use an introductory conversation to discuss the problem, check the fit and identify what needs to happen next.
We agree scope and commercial terms before delivery work begins.